Frequently Asked Questions
The focus of your treatment at Texas NeuroRehab Center is to help you become as healthy and independent as possible. This is your opportunity to move from being a patient and return to the person you want to be.
With 20 years of experience, we have learned that we are more successful when we work as a team with our patients and their families. The answers to our frequently asked questions are a key to meeting these goals and achieving the best possible outcome.
Q What do I need to bring?
A You will need 4-5 changes of loose, comfortable clothing. You will also need socks, underwear, and night wear. We recommend a sweater or a jacket. Shoes should be tie-on or velcro style with rubber soles. Your family may use the laundry facilities to wash your clothes.
You will also need grooming and toilet articles that you are used to using at home. You may bring family photos, a favorite pillow, books, or other mementos from home. A small bulletin board is available in your room. Please be aware that TNC cannot be responsible for lost items.
Q When and how many people can visit me?
A Therapies are an integral part of your treatment program. Since you are in therapies and working hard for most of the day, visiting hours start at 4pm. To ensure a good night´s rest, the visiting hours end at 8pm. Weekend hours are from 12-8pm for the same reasons. For special circumstances, your physician may order exceptions to these times. Please be respectful regarding the number of visitors visiting at one time.
Q How do people find me?
A Once visitors arrive on the Texas NeuroRehab Center campus, please have them follow the signs directing them to the Bluebonnet Rehabilitation Hospital. Ample parking including handicap parking is available.
Q Can family stay overnight and for how long?
A One family member is welcome to stay the first 2 nights to ensure a smooth transition. When patients are close to discharge, we may also ask a family member to stay at that time in order to participate in training. If you are under the age of 18, one adult family member may spend the night throughout your stay. Special circumstances may be considered with a physician´s order.
Q Can my pet visit?
A We realize the importance of pets in your daily lives as well as in the recovery process. For this reason, pets are allowed to visit but they must remain outside and on a leash at all times.
Q How long will I be here?
A Each patient´s program is individualized so it is difficult to predict the length of stay. Depending on medical stability and functional abilities, the average length of stay is 3 to 4 weeks.
Q How will my family and I be kept informed of my progress?
A At TNC, we offer a unique opportunity during which you and your family are encouraged to participate in the treatment staffing. Upon admission, the various disciplines will evaluate you. An initial staffing is held to discuss evaluations and treatment goals. A staffing occurs every two weeks. We also encourage your family to observe therapies on the day of the staffing. The physician, nurse, case manager, and social worker are also available to address any questions.
Texas NeuroRehab Center is a small and caring community. It is easy to get attached to other patients and their families. Please be advised that due to confidentiality issues, we are not able to give you information regarding other patients.
Q If my family can’t come to visit, can they contact me and be kept informed by the telephone?
A At TNC, we offer a unique opportunity during which you and your family are encouraged to participate in the treatment staffing. Upon admission, the various disciplines will evaluate you. An initial staffing is held to discuss evaluations and treatment goals. A staffing occurs every two weeks. We also encourage your family to observe therapies on the day of the staffing. The physician, nurse, case manager, and social worker are also available to address any questions.
Absolutely, but in order to protect your confidentiality, we can not relay any information over the telephone unless they have your ID number. Your ID number will be given to you upon admittance to the unit and may be distributed as you choose.
Q Where will I go from here?
A Discharge placements vary from patient to patient depending on the medical status and level of independence at the time of discharge. Many patients are discharged directly home. Other discharge placements include assisted living facilities, acute rehabilitation hospitals, and skilled nursing facilities. Your physician and treatment team can help you identify the best discharge option